Last updated: October 2024
At Aliver South Africa (“Aliver”, “we”, “our”, or “us”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.aliver.co.za (the “Website”) or use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
1. Information We Collect
We collect various types of information to provide and improve our services to you. The data we collect may include:
1.1 Personal Identification Information
When you interact with us, such as signing up for newsletters, making a purchase, or contacting us via forms, we may collect the following personal information:
- Full name
- Email address
- Phone number
- Shipping address
- Payment information (credit/debit card details)
1.2 Non-Personal Identification Information
We may also collect non-personal information about visitors whenever they interact with our website. This may include:
- Browser type
- Device type
- Operating system
- Referring website
- Date and time of visit
- IP address
- Pages viewed and duration
2. How We Use Your Information
We use the information collected in various ways, including to:
- Process transactions and fulfill orders
- Improve customer service and respond to inquiries
- Personalize user experience by providing tailored content
- Send periodic emails, including marketing communications, if you have opted in
- Improve our website based on user feedback and analytics
- Prevent fraudulent activities and secure our website
3. Sharing Your Information
We do not sell, trade, or rent your personal identification information to others. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processors, shipping companies, and marketing platforms.
- Legal Obligations: We may disclose your information if required by law or in response to valid legal processes.
4. Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience. Cookies allow us to improve the functionality of our website and to understand user behavior. You can modify your browser settings to decline cookies, but this may limit your ability to use certain features on our site.
5. Your Rights
You have the following rights regarding your personal data:
- Access: You have the right to request a copy of the personal data we hold about you.
- Rectification: You may request that we correct any inaccuracies in your personal data.
- Erasure: You have the right to request the deletion of your personal data, subject to certain conditions.
- Data Portability: You may request a copy of your data in a structured, machine-readable format.
- Withdrawal of Consent: If you have provided consent for us to process your data, you may withdraw this consent at any time.
6. Security
We are committed to ensuring that your information is secure. We have implemented appropriate technical and organizational measures to safeguard your personal data from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any external sites you visit.
8. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at:
Aliver South Africa
Email: info@aliver.co.za
Phone: +27 21 023 3153
By using our website, you consent to this Privacy Policy.
This privacy policy outlines how Aliver South Africa uses and protects any information that you give when you use our website. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, it will only be used in accordance with this policy.